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Alibarbar Payment Policy
📄 Refund Policy
At Alibarbar, we strive to provide high-quality products and a satisfying customer experience. Please review our refund policy carefully before making a purchase.
1. Order Cancellation
Orders can be canceled within 12 hours of purchase.
Once your order has been processed or shipped, it can no longer be canceled.
To request a cancellation, please contact us as soon as possible at:
📧 support@alibarbar.email
2. Returns & Exchanges
Due to the nature of our products, we do not accept returns or exchanges for:
Opened or used items
Change of mind
Incorrect flavor selection
All sales are considered final once the product has been shipped.
3. Damaged or Defective Items
If you receive a defective or damaged product, we will provide a replacement or refund under the following conditions:
You must contact us within 48 hours of delivery
Provide clear photos or videos showing the issue
The product must be unused (except for testing defects)
Once approved, we will arrange a replacement or refund.
4. Incorrect Items
If you receive the wrong product, please contact us within 48 hours of delivery.
We will arrange a replacement at no additional cost.
5. Refund Process
If a refund is approved:
Refunds will be issued to the original payment method
Processing time: 5-10 business days (depending on your bank/payment provider)
6. Shipping Costs
Shipping fees are non-refundable
Customers are responsible for return shipping costs (if applicable)
7. Order Issues
We are not responsible for:
Incorrect shipping address provided by the customer
Delays caused by shipping carriers
Lost or stolen packages marked as deliver
Please ensure all information is correct before placing your order.
8. Contact Us
If you have any questions about your order, feel free to contact us:
Alibarbar
📧 Email: support@alibarbar.email